Privacy Policy

Who operates this site

TORENVA WIGS is the trading brand operating this China-based website. The data contact is lynnyang0406@gmail.com. The legal contracting entity will be identified in formal quotation and order documents before a transaction.

Information you provide

We may receive your name, company or brand, destination, contact details, project brief, reference images and other information you choose to send by WhatsApp or email.

How information is used

Information is used to respond to enquiries, prepare quotations, discuss custom projects, maintain project records and meet applicable legal obligations.

Optional website analytics

Google Analytics 4 is disabled unless you select “Accept analytics.” If accepted, we send limited visit and website-interaction data such as the page path, entry page, product-page context, selected campaign parameters, device or browser information and approximate geography. Our custom analytics events do not send the name, company, contact details, reference images or free-text project brief entered for an enquiry.

Google processes analytics data under its own privacy terms. Analytics reports are used to understand aggregate acquisition, page use and enquiry-button activity; an analytics event does not prove that a WhatsApp or email message was sent or received.

Cookies and browser storage

Before a choice is made, analytics storage is denied. We use local browser storage to remember the analytics choice and its date for up to approximately 180 days. After acceptance, Google Analytics may set measurement cookies and this site may keep the entry page in session storage for the current browser session. Rejecting or later withdrawing analytics stops new analytics collection from this site, removes the stored entry page and attempts to remove Google Analytics cookies set for this domain.

WhatsApp and email

When you continue to WhatsApp or email, your information is also processed by those service providers under their own policies. Do not send payment card details, passwords or unrelated sensitive information through the website form.

Retention and sharing

Information may be retained for as long as reasonably needed for the enquiry, order, recordkeeping or legal obligations. We do not sell enquiry information. It may be shared with service providers or production and logistics partners when necessary for the project.

Your choices

You can reject analytics when first asked or change the choice later through “Manage privacy choices” in the website footer. You may request access, correction or deletion where applicable by contacting us. Some information may need to be retained for legal or transaction records.

Contact

Privacy questions can be sent to lynnyang0406@gmail.com.